For order support and order queries:

please email us using the contact form below.

For general tuning or software questions please join our Facebook groups and ask there:

For EvoX or Ralliart SST Owners and sst mod questions please join:

For Mitsubishi Lancer Evolution X Owners please join:

For EvoX (4B11T) general questions please join:

For EvoScan, Ecuflash, or XML definition questions please join:

For urgent enquires or responses please contact Hamish on Facebook messenger:

Frequently Asked Questions & General Information

1. How to view your serial number

Once you are logged into your account you will see a serial number and download link to download the software as many times as you like. Click on My Account. Click on Orders. Click on the order number and scroll down to the bottom of the page.

2. Returning Your Product

Returning your product is really easy to do. We accept returns up to 30 days after your original purchase. Simply email us and we’ll process your refund as soon as we receive the product

Use the Contact us form below and fill out the Form.
Post your product back to us.
We’ll process the return asap!

3. Exchanging Your Product

Alternatively, you can exchange your product for a different product or for store credit. The process is simple. Simply email us and we’ll process your exchange as soon as you notify us that you have posted your product back.

Use the Contact us form below and fill out the Form.

Post your product back to us.
Pay/Refund any product price difference.
We’ll post the exchange product asap!

4. Refunds on Software

EvoScan can be refunded if it is unable to work with your vehicle. Just fill in the contact us form below and we will issue the refund.

Refunds are not available for Tephra Mods however we will swap to another rom Id For the Vehicle.

5. Shipping

All International deliveries are shipped via DHL and are internationally tracked.

Often tracking will not show until the parcel has arrived in your country.

Approximate shipping times are:

DHL Express 5-10 days
New Zealand 1-3 days

6. Secure Checkout

Our checkout process is one of the most secure in the business.

We offer both methods of payment;
Secure checkout via Stripe for Credit Cards.
Secure checkout via PayPal for PayPal

7. Do you provide discounts or wholesale accounts?

Our cables, rom’s and software are extremely cost effective and discounted already, unfortunately we can not provide any further discount, the price reflects the cheapest prices possible so that everyone at home can afford to buy the software and to use it on their Mitsubishi Evo.

8. Invalid Evoscan download link

If you have purchased Evoscan Software and when you try to download it states “Invalid download link. Go to shop“. Go into your “My Account” page, then select “Orders”, then click on the “Order Number”, then scroll down and write down your serial number, then on the menu select “Downloads” from the left menu. Download your software from that provided link. Install the software. Please note that two boxes will popup, one to enter your email address first, then a 2nd box will popup for you to enter you serial number.